Axosoft Frequently Asked Questions.
Still have questions? Feel free to contact support.
Do you offer OnTime as a hosted SaaS (or cloud) solution?
Yes. We call it OnTime On Demand. You can get started right away with a free 30-day trial. If your trial works out, you can purchase OnTime On Demand for just $10 per month if you are a small team of ten or fewer members. Larger teams pay just $7 per user, monthly. Discounted rates are available for annual plans. Get started now.
Return to topCan I install OnTime in my own environment?
Absolutely, OnTime On Premises can be installed locally. You'll need to make sure your environment meets the minimum requirements. Once installed, your users can access OnTime via a web browser pointing to your your Web Server's URL.
Return to topWill OnTime work on a Mac?
Yes. In fact, most of us use Macs at Axosoft. We access OnTime's fast web UI through Chrome, Firefox, and Safari.
How can I learn more about OnTime?
These OnTime Web pages may be helpful to you:
- Get Started with a Free Trial!
- Contact us - the smart and friendly people at Axosoft can help with all of your questions.
- OnTime Overview
- Pricing
- Join a Live Demo (recommended!)
- Training
Can I upgrade later?
Definitely. You can always upgrade to add users or products at any time in the future.
Return to topDo you offer any help with evaluation?
We've gone to great lengths to make your evaluation as smooth and enjoyable as possible! Here are some of your options:
- Join a Live Demo
- Online Video Tutorials (How-To Videos)
- Online Documentation
- OnTime User Forums
- Call us!
What is the best free bug tracking software?
The best free bug tracking software is always dependent on your team's needs. However, OnTime is an industry leading bug tracking system because of it's intuitive user interface and attention to speed and performance.
Return to topWhat is the best free scrum project management tool?
The best free scrum project management tool is always dependent on your teams needs. However, OnTime includes features that are critical to an ideal scrum project management tool: a Planning board (Kanban board), Burndown and Burnup charts, the ability to set sprints and releases, and more.
Return to topHow well does OnTime work with the Agile Scrum Methodology?
OnTime was built with the Agile Scrum Methodology in mind. We have integrated the most important features right into OnTime needed for the Scrum methodology to be successful in your organization. We have included things like the Planning board (Kanban board), Burndown and Burnup charts, the ability to set sprints and releases, and more.
Return to topDoes OnTime have an electronic Kanban board?
No. However within OnTime, we do have a "Planning Board", that is similar to an electronic Kanban board with great features that will help your team ship software on time. With an intuitive drag-and-drop user interface, you can quickly sort and manage the product back log. With the Planning Board, users can group and view the workflow in almost any way imaginable with a click of the mouse.
Return to topWhat is Maintenance?
Maintenance allows OnTime OnPremises (installed) customers to receive many benefits, including:
- Free upgrades to major new dot-releases and releases of OnTime
- Free telephone support
- Unlimited Axosoft University for 30 days
What's the difference between Standard and Premier Maintenance?
Premier Maintenance includes all of the benefits of Standard Maintenance and it also includes:
- Priority telephone support
- Unlimited Axosoft University for 1 year
- Free Remote Installation with an Axosoft professional services tech
How much does Maintenance cost?
Please use the OnTime OnPremises Store to configure the system you are interested in. Add Standard or Premiere maintenance for an up-to-date quote.
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