Frequently Asked Questions.

Still have questions? Check out our OnTime Q&A forum.

Really? Just $7 a month per user?

Really? Just $100 a year for teams of ten and fewer?

Do you offer OnTime as a hosted SaaS (or cloud) solution?

Can I install OnTime in my own environment?

Will OnTime work on a Mac?

How can I learn more about OnTime?

Can I upgrade later?

Do you offer any help with evaluation?

What is the best free bug tracking software?

What is the best free scrum project management tool?

Does OnTime work with the agile & Scrum methodologies?

Does OnTime have an electronic Kanban board?

What is Maintenance?

What's the difference between Standard and Premier Maintenance?

How much does Maintenance cost?

Really? Just $7 a month per user?

Yes, really. Axosoft is committed to a strategy of creating products that are faster, easier, and cheaper than anything else on the market. We want to “wow” our customers, absolutely, in every way. And by the way, we throw in 2 months free when you decide to pay annually instead of monthly.

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Do you offer OnTime as a hosted SaaS (or cloud) solution?

Yes. We call it OnTime OnDemand. You can get started right away with a free 30-day trial. If your trial works out, you can choose to continue with OnTime OnDemand for as little as $7 per user, monthly (or $70 per user, yearly). Get started now.

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Can I install OnTime in my own environment?

Yes, OnTime OnPremises can be installed locally. You'll need to make sure your environment meets the minimum requirements. Once installed, your users can access OnTime via a web browser pointing to your Web Server's URL.

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Will OnTime work on a Mac?

Yes. In fact, most of us use Macs at Axosoft. We access OnTime's fast web UI through Chrome, Firefox, and Safari.

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How can I learn more about OnTime?

These OnTime Web pages may be helpful to you:

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Can I upgrade later?

Definitely. You can always upgrade to add users or products at any time in the future.

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Do you offer any help with evaluation?

Making your evaluation as smooth and enjoyable as possible is a very high priority for us! Please check out these resources:

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What is the best free bug tracking software?

The best free bug tracking software is always dependent on your team's needs. However, OnTime is an industry leading bug tracking system because of its intuitive user interface and attention to speed and performance.

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What is the best free Scrum project management tool?

The best free Scrum project management tool is always dependent on your teams needs. However, OnTime includes features that are critical to an ideal Scrum project management tool: a Planning board (Kanban board), Burndown and Burnup charts, the ability to set sprints and releases, and more.

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Does OnTime work with the agile & Scrum methodologies?

OnTime was built with the agile & Scrum Methodology in mind. We have integrated the most important features right into OnTime, needed for the Scrum methodology to be successful in your organization. We have included things like the Card View (Kanban board), Burndown and Burnup charts, the ability to set sprints and releases, and more.

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Does OnTime have an electronic Kanban board?

OnTime has a planning board mode called Card View that is similar to an electronic Kanban board with great features that will help your team ship software on time. It has an intuitive drag-and-drop user interface that allows you to quickly sort and manage the product back log. Card View is very flexible, allowing you to visually group your backlog by assignee, sprint, release, etc. With filters and saved views, Card View can really offer a unique look at your projects and progress.

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What is Maintenance?

Maintenance allows OnTime OnPremises (installed) customers to receive many benefits, including:

  • Free upgrades to major new dot-releases and releases of OnTime
  • Free telephone support
  • Unlimited OnTime University training for 30 days
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What's the difference between Standard and Premier Maintenance?

Premier Maintenance includes all of the benefits of Standard Maintenance and it also includes:

  • Priority telephone support
  • Unlimited OnTime University training for 1 year
  • Free Remote Installation with an Axosoft professional services tech

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How much does Maintenance cost?

Please use the OnTime OnPremises Store to configure the system you are interested in. Add Standard or Premiere maintenance for an up-to-date quote.

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