OnTime Scrum automatically pushes critical information to the right team members. Users can subscribe to email notifications at the item level right up to the project level—ensuring awareness of all (or specified) changes. Even customers can receive automatic updates to keep them in the loop, with you deciding how much information they can see.
Email notifications can be triggered by the following actions:
The above email notification example will trigger when a User Story is updated in any project (“All Projects”) using the email template ”Users, User Story (Changed Items)”. It will send the notification to who requested the User Story and to the assigned team member. These options can be changed to fit your development process.
OnTime Scrum gives you the flexibility to create custom email templates for each notification. Use the rich text editor and placeholder values to create the email that best suits each particular notification within your organization. You can use the same email template for multiple notifications.
OnTime Scrum's notifications go beyond simple actions like User Stories added, changed, or deleted. Configure advanced notifications when User Stories match certain criteria. For example, the screen shot below shows a notification that will trigger and email to ”Zack B” when an User Story hits the ”Testing” workflow step.
With OnTime Scrum, you can have as many customized notifications as your development team requires.
Notifications become more powerful when you use ”Filter Match”. Trigger a notification when a User Story matches an existing or newly created filter. For Example, the screen shot below shows a ”Filter Match” that alerts the Administrator if an User Story is inactive for 15 days.