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OnTime Support

OnPremises installation videos.

Your guide to installing OnTime on your own server.

These videos explain how to install an OnTime Web Server. They will require a database server setup and SQL Server & IIS. If you already have MS-SQL (any flavor) available in your environment you're good to go. If not, you can download SQL Express free.

Visit the OnTime Downloads page for necessary downloads and full system requirements. Contact support if you have any questions.

Don't want to install OnTime? Check out OnDemand.

Installing OnTime Web Server
(Direct download)

This video covers installing OnTime 13 Web Server. OnTime 13 Web requires Windows Server 2008 or later, IIS 7 or later, and .NET 4.5.

Posted: 02/04/13 - Duration: 3:37

Installing OnTime Customer Portal
(Direct download)

In this video we cover installing the Customer Portal Website and connecting to your OnTime Database using the OnTime Website.

Posted: 02/07/13 - Duration: 2:57

Installing OnTime Services
(Direct download)

This video covers installing the OnTime Services for managing inbound and outbound email for your OnTime Database. The OnTime services would need to be installed on any machine in your network that can connect to both the SQL Server database and your SMTP and POP/IMAP servers.

Posted: 02/07/13 - Duration: 1:31

Upgrading OnTime from a Previous Version
(Direct download)

This video explains how to upgrade your OnTime from a previous version. We recommend taking a full SQL backup of your OnTime database before any upgrades.

Posted: 04/02/13 - Duration: 2:10