If you’re going to write software of any size, there’s no doubt you’ll run into a few bugs along the way. That’s why finding an effective tracking method is essential!
To ensure bug tracking introduces as little overhead to the development team as possible, your processes should be simple and organized. Unfortunately, that’s not always an easy combination to find... For instance, keeping a notepad on your desk makes it easy to record when you see a bug, but if you do this for a couple weeks you’ll quickly find out that the lack of organization causes more problems than it’s worth. The best solution is to find an online bug tracker where defects can be monitored in a database. Our software is pictured in the examples below so feel free to download the free trial and follow along! Otherwise these tips will help you no matter what service you use.
When you start tracking bugs with software, defect forms are one of the first elements you’ll want to set up. Use this opportunity to simplify the customer experience and make sure to ask yourself questions like:
Remember that too many fields can be confusing and too few may not effectively capture the key information. The example below shows what happens when your form doesn’t require specific information - what a headache!
The best way to ensure team efficiency is to develop a clear organizational structure for your defect reports. This will quickly allow your team members to locate pre-existing bugs and run reports across groups of bugs. In this scenario consider:
Securing your bugs so only certain users and customers can see specific items will make everyone’s life easier.
The last element of bug tracking you’ll want to consider is the the path your defects take through your organization. This will prevent reports from getting lost and make sure everyone is on top the process.
These kinds of rules will help automate your bug process in the most efficient way possible!
If you’re looking for a comprehensive bug tracker to make your development project run more smoothly try OnTime Bug Tracker today!