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OnTime University Schedule.

Review classes, dates, and times for OnTime University.

These courses are offered as part of OnTime University, our unlimited training and priority support option, available when purchasing or upgrading OnTime Dev Suite.

Check out our class schedule below to see what we offer. For questions about OnTime University, contact training@axosoft.com.

OnTime Scrum Track
Class Name Duration

OnTime Scrum I (Recommended for all OnTime users)

This class is on end-user activities in OnTime for Scrum and bug tracking.

  • Backlog Creation and Management
    • Writing user stories and bugs
    • Creating themes and functional areas in the backlog
    • Grooming the backlog and workflow
  • Release and Sprint Planning
    • Estimates
    • Burndowns
    • Subitems
  • General Usage
    • Searching and filtering
    • Changing your view
    • Planning board

45 min instruction
15 min Q&A

OnTime Scrum II
(Recommended for Scrum Masters, product owners, team leads, and administrators)

This class covers the most important aspects of OnTime setup that will allow you and your team to get up and running quickly.

  • Team Members
    • Creating and managing team members
    • Creating security roles
  • Email
    • Email configuration
    • Notifications and alerts
    • Email templates
    • Global setting locator

45 min instruction
15 min Q&A

OnTime Scrum III
(Recommended for Scrum Masters, product owners, team leads, and administrators)

This class is a continuation of the previous class and covers general setup and customization of OnTime.

  • Global Settings and Customizations
  • Customizing the Dataset
    • Creating and managing custom fields
    • Customizing user- and customer-facing forms
  • Creating and Managing Workflows
  • Project Specific Settings

45 min instruction
15 min Q&A

OnTime Help Desk Track
Class Name Duration

OnTime Helpdesk I (Recommended for all OnTime users)

This class covers basic usage of OnTime Help Desk.

  • Creating Incidents
  • Working with Existing Incidents
    • Editing
    • Workflow
  • General Usage
    • Searching and filtering
    • Changing your view
    • Planning board
  • Working with Customers
    • How customers are organized
    • Creating and editing customers
    • Public and private items in the Customer Portal
  • Working with Email
  • Organizing Incidents Using Projects

45 min instruction
15 min Q&A

OnTime Helpdesk II (Recommended for team leads and administrators)

This class covers the most important aspects of OnTime setup that will allow you and your team to get up and running quickly.

  • Team Members
    • Creating and managing team members
    • Creating security roles
  • Email
    • Outbound email configuration
    • Inbound email configuration
    • Notifications and alerts
    • Email templates
    • Global setting locator

45 min instruction
15 min Q&A

OnTime Helpdesk III (Recommended for team leads and administrators)

This class is a continuation of the previous class and covers general setup and customization of OnTime.

  • Global Settings and Customizations
  • Customizing the Dataset
    • Creating and managing custom fields
    • Customizing user- and customer-facing forms
  • Creating and Managing Workflows
  • Project Specific Settings

45 min instruction
15 min Q&A

OnTime Team Wiki Track
Class Name Duration

OnTime Team Wiki I (Recommended for all OnTime users)

This class covers basic usage of OnTime Team Wiki.

  • Navigating Wiki Pages
    • Projects
    • Table of contents
    • Searching and filtering
  • Creating and Editing Wiki Pages
    • Basic editing
    • Using images
  • Wiki Details
    • Notifications
    • Comments
    • History

15 min instruction

Class Schedule

Classes are held on Monday. All class times are in Pacific Standard Time (PST). We offer alternate class times every other week.

Week A: Week B:
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM 		OnTime Scrum I
OnTime Scrum II
OnTime Scrum III
OnTime Wiki
OnTime Helpdesk I
OnTime Helpdesk II
OnTime Helpdesk III 		9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM 		OnTime Helpdesk I
OnTime Helpdesk II
OnTime Helpdesk III
OnTime Wiki
OnTime Scrum I
OnTime Scrum II
OnTime Scrum III


Pacific Time:

Notes:

  1. Any event listed on a day that falls on an indicated holiday (listed in red) shall be canceled;
  2. All courses are conducted by a live instructor, over the Web
  3. Custom Group Training & Group Demos are available. Please email training@axosoft.com

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